FAQ

​How Do I Place An Order?

 

Choose your desired candle and label style, and then customize the fragrances you want each one to have!  There is a drop-down list displaying the frangrances currently available for each style candle.  We also offer Fragrance Free options on most all styles for sensitive noses.  If your choice of candle/fragrance is temporarily sold out, please check back again soon or send us an email.  New arrivals are happening all the time!  Once your shopping cart is ready, proceed to check out. 

 

Payment and Shipping

 

Most items are shipped within 2-3 business days of payment.  Please provide a working email in the case we need to contact you regarding your payment or your selected purchases. 

 

 

We offer multiple shipping service options:

 

  • 2-3 business day Priority Mail USPS domestic USA

  • 1-2 business day Priority Mail Express USPS domesitc USA

 

  • 6-10 business day Priority Mail International USPS

  • 3-5 business day Priority Mail International USPS

 

 

Domestic USA and International shipping rates are calculated based on weight of package and destination.  Shipping discounts are added for multiple items within one check-out.

 

​Secure Ordering & Payment Options

 

We don't hold any personal information, no card numbers, and we definitely do not sell your information to anyone!  Your payment is safe with us by way of ssl encrypted PayPal.  If you would like to pay via Money Order we can accommodate you with only a two (2) week waiting period for the money order to clear.  Please contact us via email regarding money orders.  If you are in the Los Angeles area, pick up's are encouraged!

 

 

Returns & Refunds

 

We just love being sustainable and eco-friendly!  Protecting our Mother Earth and creating beautiful adornments for your home at the same time.  With that said, all of our "upcycled" glass bottles have been previously used and gently loved.  There is a uniqueness this gives to each bottle and each label.  None are exactly the same and some show a bit of wear.  Please be aware that we do not accept returns once an item has been posted.  

 

**​WARNING**  Cut Glass can be sharp and Fire Can Burn!  We do our best to create a smooth product, limiting roughness in our glass. However, at times glass may still be imperfect.  Please use caution when touching these products.  And Never leave a candle unattended!  Do not burn candles longer than three hours at a time.  Use this product at your own risk and keep away from children, animals, and flammable objects.

 

When you click 'Submit Payment' during check-out you are agreeing to the policies we have set forth within this website.  Thank you!

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